How Your Coworkers Make Assumptions About You Based On Body Language

Posted on December 8th, 2017 by The Learning Factor

Though your coworkers and manager might not understand tiny shifts in your behavior instantly, you’re giving away many invites into your psyche, simply via your body language.


According to professional corporate trainer, business consultant, and entrepreneur Denise M. Dudley, PhD, all people communicate using seven channels: facial expressions, eye contact, posture, hand gestures, voice tone, voice loudness, and verbal content. While she explains that many professionals are picky with their word choices, very few practice or give a second thought to the other six venues.


This is a big loss, considering many studies indicate difficulty pairing sentences with sentiments. “Our bodies are actually revealing more about our messages than our voices ever do,” Dudley told Ladders. “When we’re delivering a message–any message, good or bad, large or small, how we look as we’re delivering the message is . . . probably more important than our words, if we intend to be understood.”

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Your mannerisms might matter more than you think.

Do This Immediately After Messing Up To Regain Your Boss’s Trust Fast

Posted on December 6th, 2017 by The Learning Factor

You’re sitting there at your desk with a pit in your stomach. You know you really blew it–and your boss does, too. Maybe you forgot to follow up with an important client and they chose someone else’s proposal. Maybe you didn’t prepare the right documents in time for a super-important meeting. Or a careless typo you made on a spreadsheet or purchase order led to an expensive mistake.


Whatever it is, your boss isn’t happy. That’s the bad news. The good news is that you don’t need to start job-searching. In fact, there are a few simple steps you can take right away to rebuild the trust you’ve lost–as quickly as humanly possible. Here’s what to do and when to do it.

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This step-by-step action plan will help get you out of the doghouse–and on the right track going forward–after a major work screwup.

Building Behavioral Science Capability in Your Company

Posted on December 6th, 2017 by The Learning Factor

If you’re interested in behavioral economics, then you probably heard that Richard Thaler, one of the discipline’s founding fathers, was recently awarded the Nobel prize in economics. You might also be sold on how insights from behavioral science can make a big impact in your organization. You may even have piloted a couple of nudge-based interventions in your organization and are now asking yourself, “What’s next?”


You aren’t alone. Increasing numbers of companies are looking to build a behavioral science team — one that is located at the very center of their business and that the whole organization can benefit from. This makes sense, because the alternative is for behavioral insights to be tried out by individuals or specific departments, and their knowledge and skill are likely to vary: Someone in marketing might use their behavioral knowledge to develop more-effective campaigns, while at the same time someone in HR uses theirs to focus on employee engagement. Sales could be developing a behaviorally informed strategy, while operations looks for ways to cut costs.

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A six-step plan for sharing insights.

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