Archive for the "Emerging markets" Category

Build Your Business $0 – $1,000,000 in 3 Years

Posted on June 13th, 2014 by Chris Gaborit

The day I started a business of my own was one of the happiest days of my life. I have successfully started a number of companies and in every case, they have been profitable within 12 months and have built from $0 – $1,000,000 within 3 years and then grown to become multi-million dollar companies.

There are definitely some keys to reaching that illusive $1M mark and just to show that it is challenging for many people, there are 28 million small businesses in the USA and the number of them that have annual incomes of over $1Million is only 0.1%!!

I understand that some people are happy to stay employees. They love the feeling of stability, the fact you get a regular income, the team spirit and the holiday and sick pay. For me, I have loved being a business owner since I was in my late 20’s. I love the feeling of being in control, of having something that is mine, of working so hard for my own company. I love connecting with clients, seeing lives change, watching stock prices grow for companies we work with and winning global awards for our services. I love what I do!

When we launched The Learning Factor a number of years ago, it started in my living room. Within only a short time, we were working with Fortune 500 companies and moved into our own offices. It was exciting to be training supervisors and managers for some of the world’s largest companies from Texas to Tokyo, Canada to Cambodia, Bangalore to Borneo, and Shanghai to Sydney.

Almost every week, I am contacted by people who long to break free and start their own company. Their big question is, how do you do it?

1. Your company is in your DNA

You need to realize that your company is in your DNA. When you ask yourself “what can I do?” think about such things as your passion, calling, gifts, skills, background, parents, and ancestors.

After the sale of one of our companies, I went to live in Santa Clara, USA. I was trying to decide what I should do next with my life, what was my next chapter. After some deliberation I asked myself, some questions, “What do I love? What are my gifts? What am I called to do? What do I enjoy the most?” I came to the conclusion that I love training and dev2eloping people and running a training company and so I started a training outsource company.

When I was a child my mother used to speak about a famous relative who was once the Lord Mayor of London. To be honest, I thought it was like Santa Claus or the Tooth Fairy. However a few years ago my uncle sent me a copy of a book about this great great uncle, Sir Joseph Savory. He was the major of London in the 1890’s and also a very successful businessman in shipping, finance as well as a public speaker. Is it any surprise that I started working in the banking and finance sector and am a public speaker and have a passion for having my own training company? In hearing about his life from my mother and reading his life story, I felt that it was my destiny to succeed in business. It is in my DNA!

2. Begin with the end in mind

Decide at the beginning what you want to achieve. Do you want to build a company to sell one day, or do you want to make just $3M per year and have a more comfortable lifestyle in five to ten years? Do you want to have multiple staff with smaller profits, or do you want to contract people when you require them, pay them more, and make larger profits?

3. Start with your own money

To me, the important thing about starting my own company is that I want to be the boss. I want to set the strategy and I want to be the leader. Yes, you can find investors and shareholders, but the moment you do, you are subject to their control. Every company I have started I have built from the ground up with no investors.

4. Run your new company in parallel to your old job

I encourage you to stay in your job and then, for the first year or two, work an extra 30 hours per week building your own company after hours and on weekends. Set a financial goal for your company, and when you reach this, then you can step out and work full time for your company.

Another option, which is what I did, is to consult to a company for 2 or 3 days per week for the first 6 months. This way, you have a buffer where your mortgage is being paid and the other 2 days per week you can use to build your own company.

5. Be willing to work 70-80+ hours per week the first few years

If you think that you are going to build a new business working 9-5, then you are fooling yourself. Startups take a lot of time to establish all the processes, products, etc. This is going to take you away from family, friends, exercise and a lot of other things that you may have time for as an employee. However, the longer term benefits will be worth the initial pain.

6. Build your network as big as you can

Companies spend a fortune building a database of contacts, potential clients, and connections. Don’t wait until you are out there on your own to do this. Start connecting now through LinkedIn. One of the biggest challenges with a database of contacts is keeping them up to date. People are constantly changing companies.

That’s why I love LinkedIn, because you can connect with people and stay connected for life, no matter what company they may move to. It’s amazing how many people you can connect to in 12 months if you only spend 30 minutes each day connecting with people

7. The power of processes

The great companies in the world have great processes. It’s the power of process that makes the product successful. We can deliver the exact same training course in Shanghai, Tokyo, London, New York and Sydney all on the same day in multiple languages because we have excellent processes. From day one, start dev2eloping processes and document them. These are worth a lot of money.

8. First the scaffolding, then the building

It takes a lot to get that first client, but all you need is one. Building a company is like building a home. First the scaffolding goes up, and then comes the house afterwards. When the house is complete, the scaffolding gets pulled down to reveal something solid and permanent.

Sometimes, in building a business, you have to start with the “scaffolding clients.” These are not permanent clients. Sometimes, these are small and painful jobs, and not always your core business. It is called “being all things to all men” to pay the bills. These scaffolding clients get you started, pay your bills, and help you eventually build the company. Don’t be too proud to accept any work at the start; it may be a blessing in disguise. Eventually your long-term blue ribbon clients will come if you stay positive, be persistent and do No. 9.

9. Sales & marketing every day

Every day, you must wake up and look at your company goals. Check out your $X per annum, X number of clients, and X people in your database. To reach $1M in 3 years, you need to be focused on sales and marketing every single day. This is your number one priority. You need to live it, breath it, love it, and never stop doing it. Although we have marketing automation set up at the end of the day, you still need to connect, even if it is virtually with your customer.

Even I this virtual world, we need to connect. Remember this, before a company buys from you the buyer asks three questions:

  • Do I like this person and could I work with them?
  • Do I like their company and could I work with it?
  • Do I need their product and will it meet a need we have?

If all three are yes, then you will win the business.

10. Customer service is king

In this day and age, unique products don’t last long. We need a differentiator, and that is customer service. We work with some of the world’s largest companies, and many of them have learnt this lesson. We have helped them change their culture from a product-centric culture to a customer-centric culture. Products will never be perfect. At the end of the day, it’s customer service that will make or break your business.

PRESS RELEASE: April 10, 2013

Posted on April 11th, 2013 by The Learning Factor

New Division Guaranteed to Disrupt Global Executive Education

The Learning Factor, Asia Pacific’s leader in executive training, today announced the launch of its new division, Bare Brilliance. They guarantee this will disrupt executive education by breaking the boundaries of classroom training.

Many companies don’t have the time to send people off-site for days of training; nor do they have the budget to pay for airfares, accommodation and expensive training rooms. Training today needs to be short, sharp and succinct. The average Bare Brilliance session is only 90 minutes long.

Bare Brilliance improves the performance of businesses by deploying a global, next generation training solution. It delivers 40 of the world’s leading training courses right into the office and home. There are no physical classrooms but instead virtual classrooms. Bare Brilliance combines chunks of training content that is delivered with a live facilitator over the web.

“We have incorporated global research on how people learn best into each of our Bare Brilliance programs,” says Vicki Kossoff, Director and Co-Founder of The Learning Factor.

“Before smartphones, people went online roughly five times a day, in long chunks, but today with smartphones it’s 27 times per day, in much shorter bursts. Armed with this research on how today’s professionals learn best, our instructional designers have dev2eloped 40 programs to  drive participation for busy, distracted 21st century learners.”

In a Bare Brilliance training session, participants have a live, online facilitator. They interact by joining in polling, exercises, whiteboard, live discussion and review of key points using annotation tools such as the pointer or highlighter. Participants can also type their questions in the chat or embedded Q&A panels and receive immediate feedback from the facilitator or subject matter expert.

Bare Brilliance offers:

  • The ability to attend live programs from the comfort of your office or home
  • Interactive sessions including videos, chat, and multimedia tools which makes the training fun and engaging
  • Programs that are available as public virtual courses or private customised sessions for companies
  • Affordability, flexibility and cost savings

Learn more at Bare Brilliance.

About The Learning Factor

The Learning Factor is Asia Pacific’s leader in training outsourcing. For more than 15 years they have been working with Fortune 500 and ASX 100 companies throughout the region. The Learning Factor have won 5 global awards for providing high quality outsourcing services, innovative service offering, ability to provide services on a global basis, and their unique and proven approach to Business Process Outsourcing (BPO) Solutions.

Managing Remote Teams

Posted on June 26th, 2012 by The Learning Factor

As globalisation and technology converge to provide broad and immediate access to the farthest reaches of the world, our work is growing increasingly more “remote.” Up until a few years ago, most people shared a workplace with their teams and their managers. For the most part, only salespeople worked remotely and then only to be nearer their customers. Now a growing proportion of people now work at a distance, linked only by technology.

According to predictions in a recent report, Australia’s Digital Future to 2050, by IBISWorld and IBM, the new ‘utility’ as it’s referred to, will spell the enhancement of nearly all of our industries, and the extinction of some industrial-age industries. The world of ICT will be enhanced by high-speed broadband, cloud-computing, analytics, learning systems, cognitive computing and more, rendering the world of work, and employer-employee relations heading towards a whole new frontier.

So what are some of the key predictions of the enterprise and workplace of the future? Read on:

  • Teleworking – Perhaps one in four people in the workforce could be working at least partially from home if not full-time in the middle of this century. If so, then we would have five million working from home at least part of the time – taking millions of commuters off the roads. Almost half would directly benefit from – if not actually be enabled by – high-speed ubiquitous broadband.
  • No boundaries – As the new utility helps overcome factors like geographical distance, regional centres and some rural communities will be reinvigorated. Teleworking will enable some jobs centred in capital cities to be relocated to the bush. Skilled workers will be able to live anywhere they choose, and businesses will be able to source skilled employees across international boundaries.
  • The term ‘employee’ will be extinct – as a result of teleworking, the concept of 9-5 will be a relic. Workers may contribute to a variety of enterprises and will not be tied to a single employer.
  • Medium-sized enterprises, or companies with revenue of $1m-$100m, will continue to experience the fastest levels of growth due to: the trend to outsourcing by households and businesses, creating new entrepreneurial opportunities; the lower need or demand for capital (being service industries that are the fastest growing); and more flexible lenders.

None of these potential benefits come without the application of a different quality and focus by leaders of virtual teams.

Demand on first-line leaders time is already high. They are increasingly required to be visible and to role model purposeful leadership to their teams. The expectation placed on these managers is that they will do a lot when time is ever more limited, and to be skilled in dealing with the added complexity in remote venues when managing change. In this new world, managers are asking the following questions:

  • How does remoteness change group and leadership behaviours?
  • What is the right balance of task and team focus?
  • What is the right balance of control and autonomy in the way we work together?
  • What causes divided loyalties, and what can we do about them?
  • Why do we need to be a team anyway?
  • When should we communicate, and how often is enough?
  • How do I manage my team when the travel budget is cut?
  • When should I get face-to-face, and when is it better to avoid it?
  • How do I stay visible when I’m remote?
  • What’s the point in remote coaching?  Isn’t it just more work when I don’t have the time?
  • How can I travel less without damaging my career and still get results from my remote team?
  • How can I accelerate the transfer of learning through my dispersed team?

The Learning Factor runs a number of different training programs to help front-line managers understand the critical role they play as a leader in energising and empowering virtual team members.

We run part of this program on our virtual training platform. Participants can attend the program from their own office or home! A live facilitator interacts with the remote participants and they being to experience the power of using online tools to communicate with their own teams.

These programs should be a mandatory requirement for any manager who is or will be managing a virtual team.

Take a look at our Managing Remote Teams Training Program Outline. There is a large price to pay if you do not invest in up skilling your managers in this new world of work.