Posts Tagged "Leadership"

The New Rules of Talent Management

Posted on May 18th, 2018 by The Learning Factor

You could say HR is going “agile lite,” applying the general principles without adopting all the tools and protocols from the tech world. It’s a move away from a rules- and planning-based approach toward a simpler and faster model driven by feedback from participants. This new paradigm has really taken off in the area of performance management. (In a 2017 Deloitte survey, 79% of global executives rated agile performance management as a high organizational priority.) But other HR processes are starting to change too.

In many companies that’s happening gradually, almost organically, as a spillover from IT, where more than 90% of organizations already use agile practices. At the Bank of Montreal (BMO), for example, the shift began as tech employees joined cross-functional product-development teams to make the bank more customer focused. The business side has learned agile principles from IT colleagues, and IT has learned about customer needs from the business. One result is that BMO now thinks about performance management in terms of teams, not just individuals. Elsewhere the move to agile HR has been faster and more deliberate. GE is a prime example. Seen for many years as a paragon of management through control systems, it switched to FastWorks, a lean approach that cuts back on top-down financial controls and empowers teams to manage projects as needs evolve.

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Agile isn’t just for tech anymore—it’s transforming how organizations hire, develop, and manage their people. This package provides a guide to the transition.

3 Things Companies Do to Build an Exceptional Culture

Posted on May 18th, 2018 by The Learning Factor

Exceptional workplace doesn’t happen by accident.  It starts with a clearly defined vision that includes the company’s core values, a detailed description of what each of those values means on a day-to-day basis, and a system for measuring  whether or not the people in the organization are living those values.

I refer to this plan as a culture blueprint, and it’s critical to the creation and scaling of your company’s culture, just as an architect’s plans are to the building of a skyscraper. Done correctly, it serves as a North Star to the senior management team as you hire and manage the company’s workforce. Without it, you’ll end up building something that’s likely to collapse under its own weight.  

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Top employers create a blueprint, treat HR like a sales organization and govern by meritocracy.

Your Compliance Training Sucks, And Here’s How To Fix It

Posted on April 6th, 2018 by The Learning Factor

It’s kind of amazing that you clicked on an article with “compliance training” in the headline, such is the revulsion with which that experience is typically–and often deservedly–greeted. But it’s a good thing you did. The policies covered in most compliance-training programs are extremely important for keeping the organization from violating laws and regulations, not to mention preserving a safe, inclusive work culture.


So it’s all the bigger shame that the way employees tend to be taught about those policies is frequently so tedious and rarely leads the desired outcomes. Here’s why–and what it takes to rethink a more effective training experience.

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Most HR training is memorable only for being unpleasant and tedious. That’s a real problem.

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