Posts Tagged "learning and development"

3 Things Companies Do to Build an Exceptional Culture

Posted on May 18th, 2018 by The Learning Factor

Exceptional workplace doesn’t happen by accident.  It starts with a clearly defined vision that includes the company’s core values, a detailed description of what each of those values means on a day-to-day basis, and a system for measuring  whether or not the people in the organization are living those values.

I refer to this plan as a culture blueprint, and it’s critical to the creation and scaling of your company’s culture, just as an architect’s plans are to the building of a skyscraper. Done correctly, it serves as a North Star to the senior management team as you hire and manage the company’s workforce. Without it, you’ll end up building something that’s likely to collapse under its own weight.  

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Top employers create a blueprint, treat HR like a sales organization and govern by meritocracy.

Your Compliance Training Sucks, And Here’s How To Fix It

Posted on April 6th, 2018 by The Learning Factor

It’s kind of amazing that you clicked on an article with “compliance training” in the headline, such is the revulsion with which that experience is typically–and often deservedly–greeted. But it’s a good thing you did. The policies covered in most compliance-training programs are extremely important for keeping the organization from violating laws and regulations, not to mention preserving a safe, inclusive work culture.


So it’s all the bigger shame that the way employees tend to be taught about those policies is frequently so tedious and rarely leads the desired outcomes. Here’s why–and what it takes to rethink a more effective training experience.

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Most HR training is memorable only for being unpleasant and tedious. That’s a real problem.

How To Train Yourself To Take Feedback Well

Posted on March 22nd, 2018 by The Learning Factor

With all the “be your best self now!” hullabaloo, we can get overwhelmed with what we think we should be doing. We can drive ourselves crazy thinking about all the things we could do to make ourselves smarter, stronger, better. Not long ago, I actually found myself surrounded by whiteboards sketching out all of my self-improvement plans for the year, kanban board style.


And while goals and growth plans are great, sometimes the best ideas for change come from an awareness outside of ourselves. I know, it sounds weird to hear a leadership coach telling you to look for something outside of yourself. I’m all about tuning into that courageous and all-knowing voice who can tout your fabulousness–it’s good stuff. But let’s get real: Sometimes the only way to get perspective about what needs to change comes from an outside perspective. Yes, believe it or not, there is often a gap between who we desire and think we are presenting to the world, and the way others see us.


Turns out that when you ask the people around you–the ones who see you in action every day and are impacted by the choices you make–where you can grow, their ideas might be a little different than your own.

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Receiving feedback is hard. Here are some tips on how you can be better at it.

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