FAQs

Online Learning

How much does it cost to build an online training module?

Your needs are unique, so we designed several options for training development. The cost of your module is based upon several factors including duration of the module, the complexity of interactions and level of customisation that is required.

Our Express Service is ideal if your budget is tight and you need your module quickly. You can use our Cost Calculator to estimate the cost of your module.

If you are looking for a bespoke solution that creates an immersive online learning experience, contact us so we can understand your exact needs to provide a cost estimate.

Take our 30 second cost calculator

Is online learning responsive across all devices (I.e mobile, tablet, desktop)?

Yes, it can be. We design all our programs based upon your specific requirements. To decide on the best approach, we understand how your audience will access and use the online course.

With the mass uptake of smartphones and tablets, most of our clients are looking for their learners to flawlessly access the same content on all devices. In this instance, we adopt responsive design principles. This means we design only one master course that modifies itself according to the display screen of the device a learner is using.

However, in some instances, an audience may be primarily accessing modules on one device such as a desktop. In these cases, we recommend a different design methodology.

We partner with you from start to finish to fully understand your exact requirements and then make a recommendation to best suit your needs.

What is the difference between Made to Order and Express design?

We offer 2 different kinds of service to help meet your needs.

Our Express Design Service is ideal when your budget is tight, and your timeline is short. With this service, we offer a standard template which includes basic customisation to your corporate branding. Our template includes a choice of interactive tools, which ensure your learners are engaged. All modules designed can be accessed on desktops, smartphones, and tablets.

Our Made-to-Order Service offers a much more sophisticated approach to design and development of an online program. We thoroughly analyse your needs and develop a customised solution based on your audience requirements and budget.

These interactive modules are fun to experience and designed with a high visual appeal, which can be accessed on every device if required.

Can you build Online learning specific for Inductions/Onboarding?

Yes. In a professional and engaging way, your new starters can receive a consistent introduction to your organisation.

We have worked with some of the world’s leading organisations to design bespoke online onboarding solutions. Click here to take a peek at a 20-minute module we designed for one client.

We work with organisations of all sizes, so our experience ensures we find the right solution for you.

See an recent example of an online induction module we created for a client using our Custom Design Service.

Click here to View

Can you build Online learning specific for product training?

Yes. We have worked with some organisations to develop product training modules for their internal sales teams. And for others, we have developed engaging training for their customers who are offering sophisticated programs to augment their products, services or brand.

As our modules can be accessed on smartphones and tablets, product knowledge can be accessed right when it is needed most.

Here is a short sample of an online product training module we built for a client using our Express Design Service

Click here to View

Contact us if you would like to see a sophisticated example developed with our Made-to-Order service.

Are you able to source additional talent for online learning (actors, voice - over)?

Yes. We fit a very large pool of actors, voiceover artists, and models that are tried and tested. We begin by thoroughly understanding your requirements and consider the goals, brand, culture, and message that you are aiming to achieve. We are then able to provide a selection of examples for you to pick your ideal choice.

Can you provide additional bi-lingual talent?

We offer a global service, so we understand how important it is to consider specific country requirements in the development of your training

Do you provide translation services?

Yes. Through our ISO certified translation partner, we are able to accommodate any specific language requirements you have.

Do you have a Learning Management System to host our online learning?

We have a cloud-based Learning Management System which makes it easy for you to deliver your purpose-built training programs to your teams, partners and/or customers.

Simply pay a small monthly fee (based upon your user numbers) and we handle all the back-end administration.

We need to be able to track and report the online learning of our users. How will this work?

If you host your training on our Learning Management System, we are able to provide you with regular reports that track and report on the usage of the module by all users.

Our Learning Management System

Do you have a Learning management system to host our online learning?

We sure do. See complete answer above.

How much does it cost per user?

For as little as $8 per month/per user, your audience can access your customised module 24 hours per day on any device or screen. This price also includes basic administration including registering your users on the LMS and monthly reporting requirements.

There is no minimum term for access to our LMS and you are able to deactivate your account at any time.

Can I remove and add new users easily?

Yes. This is a very simple process and many of our clients ask us to manage this process for them so they an focus on other important parts of the business.

Can I easily see the progress and results of users?

You are able to track the progress of your assigned learners on a particular module. If you have a quiz inserted, you are also able to see the results of individuals.

Can I send reminders to my users?

You are able to set reminders. These can be customised to suit your exact requirements.

Managed Training Services

Can you help me to reduce my L&D costs and improve the quality of the training output?

For over two decades, we have helped some of the world’s leading organisations reduce L&D costs and improve quality. Our fully coordinated, vendor-neutral, end-to-end managed training services free up internal resources to work on more strategic initiatives.

On average, most of our clients realise a 30% decrease in their overall training spends whilst there is an improvement in quality outcomes.

Download our whitepaper

Can TLF assist with training administration and vendor management?

Yes, we handle the details and logistics of designing and delivering training.

Our business needs to scale up their training rapidly. Are you able to support this?

Our business model has been developed with this exact need in mind. Business is fast, and your needs can change in an instant.

This is where we shine. Our services have been designed to cover the entire learning lifecycle so whether you need new programs designed, facilitators or training administration support to roll out a global program, we have got you covered.

Do you provide training materials?

Yes, we have a suite of over 60 soft skill and leadership courses. These courses can be facilitated by our expert team of facilitators or you can buy the programs, which can be branded with your company logo.

Are you able to source qualified and trusted training facilitators?

We have over 1000 facilitators who are situated throughout the world. As they are based locally, they speak the local language and understand cultural differences between countries.

They all have real commercial experience and bring their own specialist skills to their role. They are highly experienced at what they do, and we make sure they stay sharp with a constant in-house assessment.

We have provided trainers for the world’s leading companies including Cisco, CBA, Westpac, Rio Tinto and more.